*Requirements: You are an HR consultant who has been outsourced to make operations run more smoothly in a fictional company (InvincABLE Fitness). Your task is to compile a report (3000 words) and complete the following: A) Assess the current staffing situation. B) InvincABLE Fitness needs to hire in order to cover opening hours. It is up to you to decide if they need full-time, part-time, or a mix. You must clearly justify your reasoning. C) Screen and schedule interviews and provide relevant interview questions. D) Plan a month’s staffing roster using the details outlined in the briefing. Ensure that you take into consideration Ireland’s public holidays and major events that might be happening during the calendar. E) Prepare an employee performance template and justify its benefits. — Conclusion and Recommendations: Report on your experience during the task. Do you have any suggestions that might help improve other areas within InvincABLE Fitness? (500 words
The Business
A new niche gym opened its doors in October 2019. InvincABLE Fitness is a premium fitness facility based in Waterford Business Park, Waterford City. It was opened following an opportunity to develop and renovate a disused unit in the industrial park. InvincABLE Fitness offers a compelling consumer proposition combining state-of-the-art exercise equipment and first-class fitness facilities, specifically tailored programmes for people with disability and mobility struggles – making fitness accessible to everyone. Where InvincABLE Fitness excels is in delivering an unrivalled gym experience that makes their price seem very reasonable. In a world of faceless big-box budget gyms, InvincABLE Fitness stands out by putting people at the heart of our offer, creating an atmosphere and environment where everybody feels they truly belong! Of course, as with any business, success will not be achieved overnight and the team must be prepared to work long and hard to succeed.
Objectives
The business objective is reaching 500 members by the end of its first year of trading. The aim is to break with negative gym stereotypes of cold, clinical, unwelcoming places with intimidating atmospheres. Instead, the owners wanted to create an environment where members feel safe, experience joy, thus gaining maximum enjoyment from the process and feeling empowered.
The fitness industry is known for its high employee turnover. It is very difficult to obtain experienced, REPS Ireland Qualified Fitness instructors who have the experience and confidences to work with people with disabilities. There is no specific qualification for working with people with disability, it is up to your team to identify high potential candidates from a pool of CVs.
The Team
Currently the team is comprised of 6.
| NAME | ROLE | HOURS | ADDITIONAL INFO |
| Rachel | Owner/Instructor | 40 | Available Monday to Friday |
| Laura | Sales and Marketing | 32 | Unavailable Wednesday + Saturday |
| Lisa | Receptionist/Front of House | 8 | Wednesday only. |
| Jess | Instructor | 19 | Can not work more than 19hr |
| Katie | Instructor | 6 | Wants to work with us full time. But is currently in working elsewhere |
| Ollie | Work experience – January until April | 40 | She can’t be left alone in the facility as she is not fully qualified, but is talented and provides good support on the gym floor. |
Current Situation
Between monthly memberships, personal training clients and classes, InvincABLE Fitness has 167 on their booking system. At the moment, due to staffing and safety issues they only allow 5 people train per hour. This number needs to increase in order for the business to continue to grow.
A golden opportunity has presented itself to the club, they have been asked to speak to 120 older adults at their by monthly meeting. The team will discuss why InvincABLE is different and do a seated exercise class. This is happening on the 11th of March and the owners anticipate lots of sign ups. We currently have 4 of their members, one of which is the chairperson. With the expected in take of new clients, we will need extra man power. Only Rachel, Jess and Katie can do assessments, create the programme and take the member through it. It takes on average 4 hours of one to one time before the member can start training alone. Olly can assist with assessments, her main role is to keep eyes on the members who are finished the one to one sessions and assist them should they need help.
Our wheelchair HIIT class is Mondays and Thursdays at 12 and requires at least 4 staff on to assist. Bootcamp is on Tuesday’s and Thursday’s at 7.15pm. There additional needs classes that occur Fridays at 12. We are looking to add two active retirement classes soon.
In regards to Personal Training, this is up to each instructor to manage and they cannot PT while on shift. They must do it outside of hours. This shouldn’t affect weekly rosters, the trainers must work around managements set hours.
Current operating hours are
Monday – Thursday: 9.00am – 8.00pm.
Friday : 9.00am – 7.00pm
Saturday: 9.00am – 1.00pm
Requirements
Group:20%
Your team are HR consultants who have been outsourced in order to make operations run more smoothly. You task is to compile a report (3000 words) and complete the following:
Individual:10%
Please give a report on your experiences during the task. What worked, what didn’t in your group? Have you any suggestions that might help improve other areas within InvincABLE Fitness (500 words)
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