The Part A, part E and part F (three parts need to be done). Part A can choose either one. Font size has to be 12. Font style is Time new roman. Justify text. Line spacing is 1.5. The course that I am having now is business management. And the subject for this assignment is workplace communication skills
WORKPLACE COMMUNICATION SKILLS: PORTFOLIO 2020 For the assessment of this module, you will be required to present a Portfolio of evidence demonstrating that all the learning outcomes of the module have been achieved. The Portfolio will clearly identify, using evidence, areas of practice where development/improvement are sought, the actions taken to deepen reflection on and understanding of these areas, and evaluation of the outcomes achieved. The Portfolio will consist of three elements only from the following six: (Parts A, B, C, D, E, F). Part (A) will consist of Analysis of the Communication Process and will have a choice of two parts (1) or (2). (1) Select one effective communication transaction (e.g. written text, image, sound file, video file, conversation between 2 people etc.) and analyse the symbols used to communicate messages between the sender and the receiver. You should analyse the communication messages represented by the following elements (as relevant): • Written Word (i.e. headline, language used, font selected, etc.) • Spoken Word (dialogue, tone, words used, speed of delivery, emotion of delivery etc.) • Body Language & Appearance (i.e. posture of ‘actors’, gestures, facial expressions, clothing, hair, etc.) • Other aspects of non-verbal communication including kinesics, proxemics, para-linguistics, haptics etc. • Picture/Illustration/Image (i.e. symbols, pictures used, props etc.) • Colour (i.e. ‘meaning’ of colours used, relationship of colours to product logo or packaging, etc.) • Sound (whether music, dialogue, sound effects etc.) • Text appearing on screen (inter-titles, sub-titles, conversation bubbles, SMS text, screen text etc.) In your analysis, for each heading, please explain the messages that the organisation may be attempting to convey by using this imagery and language. You should also answer the following questions: Do you think the elements of communication used in this transaction are effective and why? Do you think this communication message would work across all cultures? Please give reasons for your answer. (1,000 words max) Or (2) Select one ineffective communication transaction (e.g. written text, image, sound file, video file, conversation between 2 people etc.) and analyse the symbols used to communicate messages between the sender and the receiver. You should analyse the barriers to the communication messages represented by the following elements (as relevant): • Written Word (i.e. headline, language used, font selected, etc.) • Spoken Word (dialogue, tone, words used, speed of delivery, emotion of delivery etc.) • Body Language & Appearance (i.e. posture of ‘actors’, gestures, facial expressions, clothing, hair, etc.) • Other aspects of non-verbal communication including kinesics, proxemics, para-linguistics, haptics etc.
• Picture/Illustration/Image (i.e. symbols, pictures used, props etc.) • Colour (i.e. ‘meaning’ of colours used, relationship of colours to product logo or packaging, etc.) • Sound (whether music, dialogue, sound effects etc.) • Text appearing on screen (inter-titles, sub-titles, conversation bubbles, SMS text, screen text etc.) In your analysis, for each heading, please explain the messages that the organisation may be failing to convey by using this imagery and language. You should also answer the following questions: Do you think the elements of communication used in this transaction are ineffective and why? Do you think this communication message would work across all cultures? Please give reasons for your answer. (1,000 words) Part (B) will consist of a video-recorded presentation of 5 minutes duration. You must include the supporting resources, which may include presentation slides, speaker notes, preparation worksheets, audience handouts, video recordings, audio files etc. You should also ensure that you watch the recorded presentation and complete a presentation worksheet giving feedback on your own work (Include at least 3 forms of supporting documentation, including the completed Feedback Worksheet) Part (C) will consist of the choice and analysis of a video depicting a two person face-to-face communication interaction and the completion and uploading of the Non-Verbal Communication Reflection Form (see Moodle), giving as much detail as possible. Make sure to include both the title and external URL address of the video clip chosen in the portfolio. Part (D) requires you to complete a listening quiz and write a reflection. You must sign up to do this at https://listenwise.com/students In order to sign up, you will need to use the class code super-alpaca-7999. After you complete the quiz, you may choose to complete one of two reflection pieces: Debate: Is Our Fear of Terrorism Irrational? or Do fear and anger change the way we see the world? (Max word count 500 words). THIS QUIZ IS ONLY AVAILABLE TO DOWNLOAD UNTIL 27th MARCH, 2020. MAKE SURE YOU ACCESS AND SUBMIT IT BEFORE THIS DATE. Part (E) Complete a 1,000 word discussion paper on the following topic: ‘An assertive workforce makes an effective workplace’. Part (F) Complete a 1,000 word discussion paper on the following topic: ‘Workplace meetings enable employees to meet and share information in an organised and focused manner, with clear rules established in advance and set actions laid out to follow. Discuss.’ Your paper should refer to at least two of the following elements: • What are the rules of an effective meeting? • How should a manager lead an effective workplace meeting? • How do employees participate effectively in meetings? • What supporting documentation benefits an effective meeting?
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