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COMPREHENSIVE ACTIVE SHOOTER PROGRAM FOR THE AIR NATIONAL GUARD CYBER OPERATIONS BASE IN VAN NUYS, CALIFORNIA

A THESIS

Presented to the Department of Criminology, Criminal Justice, and Emergency Services Administration

California State University, Long Beach

In Partial Fulfillment

of the Requirements for the Degree

Master of Science in Emergency Services Administration

Committee Members:

Shirley Feldmann-Jensen, D.P.P.D., M.P.H. (Chair)

Jude Colle, M.S.

Steven Jensen, D.P.P.D.

Sergeant Christopher Fernandez, Los Angeles County Sheriffs’ Department

College Designee:

Dr. Brenda Vogel

By: Craig L. Cooper

Master of Science, 2020, CSULB

GLOSSARY OF TERMS

Active shooter:  an individual actively engaged in killing or attempting to kill people in a confined and populated area

Emergency preparedness:  Steps taken to mitigate or to prepare to respond and survive in case of an unexpected event.

Workplace Violence:  Violent interactions in the workplace, ranging from abusive and offensive language, physical violence, and other assaults towards individuals in the workplace.

ACRONYMS

ALICE:  A – Alert, L – Lockdown, I – Inform, C – Counter, E – Evacuate

ALERRT:  Advanced Law Enforcement Rapid Response Training.

COPS: Office of Community Oriented Policing Services

PTSD (Post Traumatic Stress Disorder)

OSHA (Occupational Safety and Health Administration)

CHAPTER 4

ANALYTIC RESULTS

It is hard to overstate the importance of the analysis phase when implementing a new project or new programs (Kerzner, 2017; Harrison & Lock, 2017). This phase is where the project manager clarifies the essence of a project or program and ensures that there is an alignment of both internal and external factors with the overarching goal of optimizing the results.  The analysis is crucial identifies the gaps in the proposed comprehensive active shooter program for the Air National Guard Cyber Operations Base in Van Nuys.  In case, there are any gaps, it may be necessary to conduct additional research, which then becomes the blueprint for future initiatives. Primarily, it assists in defining a more precise program scope. This will help in decision making concerning features that might have been initially proposed but are not necessary to meet the overall project goals.

Community/ Stakeholder engagement

This analytical tool is crucial for effective project planning and implementation. It helps to identify the people affected by a project/program and assists in developing appropriate engagement strategies (Higgs et al., 2018).

Stakeholder engagement (including involvement with the community) is intended to help in the following:

• Risk assessment, understanding risk factors, mitigation planning and other active shooter related efforts at the local, state and federal level
• Understanding priorities in active shooter programs and debunking the schedules, project scopes, etc. Also, estimating the probable impact that a comprehensive active shooter program will have on the security of the Air National Guard Cyber Operations Base in Van Nuys, California.
• Maximizing return on investment, leveraging opportunities and maximizing awareness of the comprehensive active shooter program

xxEvaluation

Evaluation is useful in assessing the existing active shooter efforts for the Air National Guard Cyber Operations Base in Van Nuys, California. This is important in determining the vulnerabilities, cost-benefit analysis, and also discovering the current training needs within the organization. In other words, this tool will be used to provide a snapshot of the status of preparedness, which is crucial for addressing gaps, identifying priorities, and assessing progress. Already, there is a wide range of tools designed to evaluate emergency planning programs such as that of the Air National Guard Cyber Operations Base in Van Nuys, California. For this project, self-administered tools are the most fitting because of their flexibility – this is important because of the multiple stakeholders involved (Reese et al., 2019)

Training

In reality, there is no such thing as training and development analytics; instead, the idea here is to analyze training and development programs to learn and to identify opportunities. Essentially, training analysis helps in forward -mapping for the project. As discussed earlier, it is essential to critical to identify the benefits of the proposed comprehensive active shooter program and to put that in quantifiable terms. Training and development is a costly affair, and therefore developing and providing training programs would help the Air National Guard Cyber Operations Base understand the expected ROI.  Offering training and development also helps in stakeholder evaluation (specifically employees’ evaluation) and can be used to identify curriculum tools for future endeavors (Rana, Ardichvili & Polesello, 2016).

Feasibility study

A feasibility study aims to analyze a project/program and determine its overall viability. It includes controlled analyses aimed at assessing the benefits of a program, learning objectives, defining the meaning of success, and assisting decision-makers.  The feasibility analysis reveals whether or not the proposed plan is feasible/ justifiable in various contexts, including; technical, legal, and economic Feasibility studies that can be done either qualitatively or quantitatively (Brannen, 2017). xx

Chapter Summary

• The analysis phase is a crucial part of project implementation. Indeed it is the basis for forward-mapping the comprehensive active shooter program. By the end of the analysis phase, it should be clear what the implementation looks like and how it will function. It is expected that the four strategic analytical tools proposed herein- training and development analysis, feasibility study, evaluation, and stakeholder engagement will provide extensive information on each aspect of the project. The last step of the analysis phase involves the preparation of documents that lay out the strategy for the rest of the project. The training strategy is one of the documents that will be critical in the case of Air National Guard Cyber Operations Base in Van Nuys. This breakdown the training activities, which is necessary to achieve an effective active shooter program. It captures information, such as delivery methods and training needs. The next chapter will present a discussion of findings from the analysis.

Collaboration Matrix

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BIBLIOGRAPHY

Brannen, J. (2017). Mixing methods: Qualitative and quantitative research. Routledge.

Kerzner, H. (2017). Project management: a systems approach to planning, scheduling, and controlling. John Wiley & Sons.

Harrison, F., & Lock, D. (2017). Advanced project management: a structured approach. Routledge.

Higgs, M., Clarke, N., D’amato, A., & Vahidi, R. (2018, July). Building Stakeholder Engagement: The impact of Project Manager Behaviors. In Academy of Management Proceedings (Vol. 2018, No. 1, p. 13970). Briarcliff Manor, NY 10510: Academy of Management.

Rana, S., Ardichvili, A., & Polesello, D. (2016). Promoting self-directed learning in a learning organization: tools and practices. European Journal of Training and Development.

Reese, A. L., Hanza, M. M., Abbenyi, A., Formea, C., Meiers, S. J., Nigon, J. A., … & Dickson, E. (2019). The Development of a Collaborative Self-Evaluation Process for Community-Based Participatory Research Partnerships Using the Community-Based Participatory Research Conceptual Model and Other Adaptable Tools. Progress in community health partnerships: research, education, and action, 13(3), 225-235.