Naruto IT System Assignment | Online Homework Help

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Queensland University of Technology
IT Systems Design (IFB103)
Assessment 3 (Design Challenge 2): Assessment Specification
Introduction
This assessment focuses on the analysis and design of an information system. The topic for this assessment is to respond to two IT cases by analysing and designing a system for the said case topics. The first case is similar to many real-world digital businesses, and the second case is a real-world IT case. Please see more on this case studies below under Case 1 and Case 2. The process involves requirements determination and developing several models that illustrate the results of your analysis and design activities. Please note that there is no single best design. Some creativity is expected in coming up with an interesting and innovative design which is also compliant with the project requirements. The assessment is worth 50% of your total marks for this unit. All items need to be completed individually (not in a group). Please see the “assessment items” section for more information on this.
Submission and Due Date
This assessment is to be submitted digitally using the unit’s Blackboard. According to the QUT policy for assessments, submissions that are received via any other medium (e.g. email) will not be marked. When you submit your work, make sure that you:
• Ensure that all items are included
• Submit your work as a single PDF document
• Label your assessment file: “Firstname_Lastname_IFB103Assessment_Day-Month-Year”
The due date is Sunday of Week 12 (31/May/2020) at 11:59pm. Please submit your work well ahead of the deadline. Late submissions without accompanying eligible extension will be given a grade of 0 as per the QUT policy for late assessment. You need to contact student services to obtain the extension. Lost USB, broken laptop or hard drive, an unexpected issue with a modelling software, a network connectivity issue, are ‘not’ acceptable reasons for extending the deadline. We suggest that you store/retain at least one copy of your work each week in an online space (cloud storage) such as Dropbox or Google Drive.
Assessment Items
The table below shows what you need to deliver for this assessment. The items are organised based on the sequence of the topics that you learn during the teaching period. All items need to be completed individually. You should not share or show your answer to any other student, as it can cause plagiarism issues.
Assessment Items Output Weight
1. Requirements determination (related to week 9 tutorial)
Requirements Table
5%
2. Model structure of the system (related to week 9 tutorial)
2(a) FMC Diagram
Item 2(a): 8%
Item 2(b): 2%
Total: 10%
2(b) Why is it important for a designer to draw a FMC Diagram? (75-100 words)
3. Analyse how users will interact with the system (related to week 10 tutorial)
3(a) Use Case Diagram
Item 3(a): 8%
Item 3(b): 2%
Total: 10%
3(b) Why is it important for a designer to draw a Use Case Diagram? (75-100 words)
4. Analyse the data structures that should be implemented (related to week 11 tutorial)
4(a) Class Diagram
Item 4(a): 8%
Item 4(b): 2%
Total: 10%
4(b) Why is it important for a designer to draw a Class Diagram? (75-100 words)
5. Analyse how the system will respond to the use cases (related to week 12 tutorial)
5(a) Activity Diagram
Item 5(a): 8%
Item 5(b): 2%
Total: 10%
5(b) Why is it important for a designer to draw an Activity Diagram before building the system? (75-100 words)
6. Analyse the impact (related to week 12 tutorial)
Analyse the impact of the system in terms of technological, social “or” economic aspects (200-500 words). Provide 2-5 references.
5% Total weight: 50%
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Guidelines for completing the assessment items (weeks 9-12 activities)
Item 1 – Requirements Table:
• You need to read Case 1 and record the requirements in the template that we have provided for you. The template is available in the relevant tutorial slides and as a separate file on Blackboard.
• Each requirement should be concise (usually between two to five words) and should start with a verb (e.g. “search purchase history”, “pay online”, and “provide…”).
• In each row of the table, you need to mention whether a requirement is essential or desirable. Essential means that the system won’t work without that requirement. Desirable means that the system is able to work without that requirement, but it would be good to have it implemented.
• Show the first draft/version of your table to your tutor during the tutorial to receive feedback.
Item 2(a) – FMC Diagram:
• You need to use the template that we have provided for you. It is available in the relevant tutorial slides and as a separate file in the relevant week on Blackboard.
• This item is standalone and not based on either Case 1 or Case 2. The shapes (agents, storage, arrows, etc.) and their labels need to be based on these six requirements only: edit user account, select a product, use a chatbot (to receive personalised customer support), personalise the service, online payment, and receiving a receipt. You should not consider any other requirement for drawing this FMC diagram.
• Consider these external service providers for your FMC diagram: credit card institutions, suppliers, parcel delivery, and a software vendor who provides additional technical support.
• In order to answer this question well, you need to watch the lecture recordings and read the relevant tutorial slides. For example, you need to review the tutorial slides for a reminder on how to convert a requirement into a suitable label in FMC.
• You can use Lucidchart, Draw.io, Signavio or any other software that you prefer. For this diagram, Signavio is the most suitable software. See the “software” section in this document.
• Show the first draft/version of your diagram to your tutor during the tutorial to receive feedback.
Item 3(a) – Use Case Diagram:
• Draw a use case diagram for “create a customer profile”, “personalise the service”, “search purchase history”, and “provide feedback for a product”. You need to read the part of Case 1 that is about requirements related to individual customers.
• There is no template or prescribed way of drawing a use case diagram. A relevant use case diagram is only based on the requirements above. Also, you do not need to draw any subject boundary.
• All use cases should be in one use case diagram. Consider “Purchase online” as the start point (as the starting use case) in your diagram. Each of the above four use cases becomes a branch of “Purchase online” and may have sub-branches that are shown via <<includes>> and <<extends>>. Pay attention to “and” and “or” words in the requirements in Case 1, as they indicate the need to use <<includes>> and/or <<extends>>.
• Each use case should start with a verb and should be between one to five words (usually, 2-3 words).
• To answer this question well, watch the lecture recordings and read the relevant tutorial slides.
• To draw the diagram, you can use Lucidchart, Draw.io, Signavio or any other software that you prefer. For use case diagrams we usually suggest Lucidchart or Draw.io
• Show the first draft/version of your diagram to your tutor during the tutorial to receive feedback.
Item 4(a) – Class Diagram:
• You need to use the template that we have provided for you. It is available in the relevant tutorial slides and as a separate file on Blackboard. You need to identify the most suitable attributes and operations/methods for the classes by yourself.
• Mention multiplicity for the association relationships.
• You do not need to name/label the relationships.
• Attributes should be ‘nouns. Operations/methods should be ‘verbs.
• The attributes that you write for the parent (super) class should be general, so that they ‘generally’ cover the attributes of each child class. The attributes and methods/operations that you write for each child class should describe the class clearly (i.e. the features and operations of an online chat need to be different from the features and operations of an online discussion forum). There could be one similarity between the attributes and one similarity between the operations/methods of the child classes, but try to avoid this similarity.
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• Feel free to add one extra attribute or operation to a class, but do not add any new class.
• You do not need to mention the type of data (‘string’, ‘date’, ‘percentage’…) in your diagram. Type of data is important for some of your other/future units, not for this unit.
• In other to answer this question well, you need to watch the lecture recordings and read the relevant tutorial slides. To draw the diagram, you can use Lucidchart, Draw.io, Signavio or any other software that you prefer. We usually suggest Lucidchart for this diagram.
• Show the first draft/version of your diagram to your tutor during the tutorial to receive feedback.
Item 5(a) – Activity Diagram:
• You need to draw an activity diagram for the system that has been mentioned in Case 2.
• The process of online purchasing should cover all purchase activities from the login step to receiving the receipt of purchase.
• There is no template or prescribed way of drawing an activity diagram. Drawing a relevant activity diagram depends on the website you have selected. To draw the diagram, you need to explore your selected website and follow the process of purchasing one or more items (you don’t need to actually purchase an item – just explore the website).
• The label/name of each activity should describe a user’s actions (e.g. pay online, receive receipt, and checkout), not how the system processes information (e.g. process transition, send the receipt…).
• To answer this question well, watch the lecture recordings and read the relevant tutorial slides.
• You can use Lucidchart, Draw.io, Signavio or any other software that you prefer. We recommend that you use between 50 to 80 shapes (boxes, decision nodes, fork and join, arrows…) to show the process that a user goes through to purchase online. We usually suggest Lucidchart for this diagram.
• Use decision nodes two or three times and fork and join two or three times in your model.
• You do not need to use swimlanes.
• Preferably, your activity diagram is vertical (not horizontal).
• Show the first draft/version of your diagram to your tutor during the tutorial to receive feedback.
Items 2(b), 3(b), 4(b) and 5(b) – Diagram Discussions:
• To answer these items you will need to listen to lecture recording and read the teaching material.
• You may also need to do some online search and use reputable websites (e.g. IBM’s website) as additional sources of information if you feel you need to improve your answer.
• Please keep answers between roughly 75-100 words total. You do not need to provide any reference for these items.
• We recommend font: Arial, font size: 10, and single-spaced lines.
Item 6 – Impact Analysis:
• The answer needs to be for the online store system that has been mentioned in Case 2.
• In 250-500 words, you are to analyse the impact of the system in technological, social OR economic aspect (choose one aspect only).
• The impact can be discussed in a positive or negative light, or a combination of both.
• The perspective of your analysis should be from a designer/developers perspective, or from a user/customers perspective. Please ensure you list this in your submission.
• You will need to mention the name of the system that you have chosen, otherwise your marker may not be able to mark your answer.
• The word number limit is 250-500.
• If you wish, you can add a table or figure (e.g. a table that shows some statistics about impact of the system on economy or society). The table and figure will not be considered in the word count.
• You will need to do some research. These online stores belong to reputable companies, so you can find a lot of information online. You will need to provide 2-5 references for the answer. The references are not considered in the word count. Examples of references are the articles on the company’s website and articles that you find via Google, Google Scholar and QUT’s online library. Please ensure your references are credible academic or industry articles. Wikipedia does not count!
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What software do I need to use in my modelling?
• You ‘should’ use a tool/software to draw your diagrams. Please see our suggestions below for the choice of software. They are intuitive, free, and easy to use. You do not need to buy any of them. • Signavio: first you need to visit https://academic.signavio.com/p/login and register if you don’t have an account (we suggest that you use your QUT student email address). Create a new FMC file by selecting New –> System Architecture Diagram (FMC). Next, you will need to drag and drop relevant shapes to draw your diagram. The interface may be slightly different for different systems.
• Lucidchart: search “Lucidchart” via Google. Register if you don’t have an account. Select the UML section. You need to drag and drop relevant shapes to draw your diagram.
• Draw.io: search it via Google or visit https://www.draw.io/ You may need to search for the shapes (e.g. <<include>> and <<extend>> relationships) in the search box on the left side of the main page. You will need to drag and drop relevant shapes to draw your diagram.
Plagiarism: it is not worth it at all
In our years of teaching experience, if an individual only focuses on his/her own work, the probability that two individuals have the same results is almost zero. You should not ask anybody to provide an answer for you; and you should not share or show any part of your answer to any other student. All students’ assessment files go under a strict moderation process (online and manually). Any copied item will receive zero. If two or more items have been copied or are identical, the assessment will be flagged and go under review as per QUT policy for plagiarism. There is only one exception: the requirements table, which is worth 5% of your total marks, may/possibly be similar among all students. In the end, an assessment is not just a task or milestone. It is an important way for learning, and we hope that you enjoy your systems analysis and design activities.
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Case 1
A2Zteck is a consultancy company who provides technology solutions for a wide range of enterprises. The company was set up in the year 2017 by four IT graduates. In 2020, the founders employed five IT students and a team leader. Once the new team was established, A2Zteck targeted a new business client, called ElectronicsIdeas who needs to employ a fully functional online store. ElectronicsIdeas sells a range of products and currently owns a website, but it has limited functionalities. For example, it does not allow creating and editing customer profile, does not support personalising the service, and customers are unable to provide feedback on quality of the service. A2Zteck also realised that ElectronicsIdeas is struggling with responding to too many customers who are asking for service support, therefore the new online store needs to include a chatbot that provides automated personalised responses to the service enquiries.
You are currently studying an IT design unit and you are one of the students A2Zteck has recently employed. After interviewing the potential users of the system, you have identified the following requirements. You have four weeks to analyse and design the system. You have to act in the best interest of the client with a high degree of autonomy.
Requirements
Users of this system are:
a) Individual customers who use the Business-to-Consumer (B2C) module of the system to purchase a product
b) Employees of the enterprise, who use the Intranet module to manage internal business operations.
Individual consumers: the system should enable the consumers to:
• Create a customer profile. A customer can create an account, so the customer can fill the personal details section ‘and’ view purchase history.
• Edit profile (a customer can edit his/her profile).
• Browse products by category. The categories include: office supplies, software, electronics, video games and music.
• Personalise the service. Personalisation is for the type of registration (basic, gold, ‘or’ diamond) ‘and’ period of registration (one month free trial, six months ‘or’ one year).
• Pay online. The payment can be via a PayPal account ‘or’ credit card.
• Provide feedback for the service. The feedback can be provided via star-rating, a comment box, ‘and’ the company’s social media.
• Search purchase history (search ordered items). The search can be for the last 30 days, last 6 months, ‘or’ last year.
• Use a chatbot. The chatbot can provide personalised responses to customer’s questions about products and services, purchases/orders, ‘and’ service issues.
• Track orders directly via the website ‘or’ by connecting to post office.
Employees: the system should enable the employees to:
• Generate financial reports. The reports should be weekly, monthly and annual.
• Update the product categories and seller information.
• Interact with customers. Interact via a discussion forum, online chat, and email.
• Integrate the chatbot with product information, order information and solutions for service issues.
The external stakeholders include credit card institutions, suppliers, parcel delivery, and a software vendor who provides additional technical support.
Case 2
Please choose between the Microsoft store (https://www.microsoft.com/en-au )“or” the Apple store (https://www.apple.com/au/): You need to choose ‘one’ of these two websites to draw your activity diagram for the process of online purchase (item 5a) and to assess the impact of the system (item 6). You need to mention which of these two options you have selected. We have intentionally chosen this type of system (an online store) because each of us has at least one time experience of purchasing an item online. This makes answering item 5(a) and item 6 less challenging for you. See the guidelines section and relevant tutorials for the details on item 5(a) and item 6.

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Queensland University of Technology. IT Systems Design (IFB103): Design Challenge 2
Evaluation Criteria
Item Weight Criteria Item 1 5%
[5] Flawless or there is only one minor error.
[4] There is one major error or two-three minor errors.
[3] There are two major errors or there are four-five minor errors.
[2] There are three major errors or six-eight minor errors.
[1] There are four major errors or nine-ten minor errors.
[0] There are five or more major errors; or eleven or more minor errors.
Note: for this item, a minor error means specifying a wrong priority for a requirement
(e.g. mentioning ‘essential’, where ‘desirable’ should be mentioned for that
requirement). A major error means any other error (e.g. a wrong or missing
requirement).
• Item 2(a) • Item 3(a) • Item 4(a) • Item 5(a) 8% for each of these items
[7-8] Flawless, deep understanding of the system and all elements, presentation of all details, demonstrates modelling mastery and cohesive view. There could be one minor modelling error.
[5-6] Shows a deep understanding of the system and all elements, and provides a clear presentation, however there is one major modelling error or two-four minor modelling errors.
[3-4] Demonstrates good attention to detail, but there are two to three major modelling errors or five to eight minor errors.
[1-2] Demonstrates little attention to detail, there are several major modelling errors or nine or more minor errors.
[0] Lacks important details, there are several major modelling errors and significant inconsistencies, and the model is difficult to understand, or it is irrelevant or unreadable.
Note: examples of major errors include: using a wrong shape or a wrong type of arrow, missing shape or arrow, wrong direction of an arrow, and a wrong label for a shape. An example of minor error is: writing a label that conveys the meaning and purpose of a shape, but it is not completely correct. • Item 2(b) • Item 3(b) • Item 4(b) • Item 5(b) 2% for each of these items
[1.5-2] The answer reveals understanding of general purpose of the diagram, and is clear for any other designer/reader.
[0.5-1] The answer reveals some understanding of general purpose of the diagram, or is not completely clear for any other designer/reader.
[0] The answer is missing, or reveals little understanding of general purpose of the diagram, or it has been copied from the teaching material or any other source. Item 6 5%
[5] The answer reveals complete understanding of the concept, is completely clear and relevant to the specific system, “and” includes 2-5 relevant references.
[4] The answer reveals a good understanding of the concept, is completely clear and relevant to the specific system, “and” includes 2-5 relevant references.
[3] The answer reveals some understanding of the concept, is completely clear and relevant to the specific system, “and” includes 2-5 relevant references.
[2] The answer reveals some understanding of the concept, is not completely clear or not relevant to the specific system, “or” only one ‘relevant’ reference has been provided.
[1] The answer reveals little understanding of the concept, is not clear, is irrelevant to the specific system, “or” references are missing or irrelevant.
[0] The answer is missing, is unreadable, reveals no understanding of the concept, is for a different system, “or” sentences have been copied from the teaching material or any other source.
Note: There could be other situations, as well. For example, there could be two major errors ‘and’ four minor errors in a diagram. For items 1, 2(a), 3(a), 4(a) and 5(a), we consider two or three minor errors as one major error. We mostly pay attention to the major modelling errors. Our expectations are realistic, and we pay less attention to minor errors.