Business Class Assignments | Online Assignment

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Tenant Gate Problem Business Letter – Instructions You work for a property management company in Portland, Oregon. Your employer specializes in commercial real estate. Just yesterday one of your tenants in the trendy NW 23rd Avenue neighborhood complained about problems with an iron gate that you had installed by Chung Iron Works just six months earlier on August 20. Apparently, the two doors of the gate have settled and do not match in height. As a result, the gate sticks and it takes considerable force to open, close, and lock it. The iron gate was painted, and in some spots rust is bleeding onto the previously pristine white paint. The tenant at 921 NW 23rd Avenue, Portland, OR 92710, complained to you about struggling with the gate when she must open and close it twice a day. You realize that you will have to contact the installer, Chung Iron Works, and request that it inspect the gate and remedy the problem. Only six months have passed, and you recall that the warranty for the gate was for one year. Because Chung Iron Works does not use e-mail, you decide to write a claim letter, which will also provide you with a formal record of the claim. Address your letter to Jin Ree at Chung Iron Works, 2225 NW Yeon Avenue in Portland, OR 97210. To jog Mr. Ree’s memory, enclose a copy of his company’s proposal and invoice, Your business address us 1960 NE Irving Street, Portand, OR 97209, telephone (503) 335-5443 and fax (503) 335-5001. With this assignment, you have to be very clear on describing the problem and how it has affected your tenant. Further, you need to describe clearly what you want from the subcontractor according to the warranty. Finally, remember that a well-written business letter indicates that you are organized and documents what you have done in case you may have to escalate the demand. Make sure to carefully read the assignment and organize your thoughts. You may want to use an outline for preparing your business letter. Then, begin to assemble the parts in your draft documents. Follow the format and elements of the business letter (see Textbook, Appendix A, Document Format Guide, Business Letters, pages 491-499, Figure A.2, Block and Modified Block Letter Styles). Please remember to submit the assignment as an MSWord file (see instructions above for Submitting Assignments).