Communicating at Work Business Communications Concepts Assignment look for those Questions and find the answers from Adler, R. B.; Elmhorst, J.; and Lucas

Communicating at Work Business Communications Concepts Assignment look for those Questions and find the answers from Adler, R. B.; Elmhorst, J.; and Lucas, K. (2013)Communicating at Work.McGraw Hill, 12th Edition. ISBN: 978-0-07-803696-5 Business Communication
Tuesday/Thursday Course
Final Examination Study Guide
Chapters 6, 7, 8,11, 12 and Emails
The Final Exam is scheduled for Tuesday, April 30 from 8:00 p.m. to 10:00 p.m. in the
classroom. Questions will be included from the Email Power Point slides.
The exam will be composed of definitions, short essay questions, and an integrated long
essay question. Essays mean that you put your answer in paragraph format not list the
components of the answer or provide a definition.
If there are any questions, please contact me by email – mreid@udc.edu or at
(202) 274-7037.
Prof Reid
Communication Concepts
Define these concepts
Teleconference
Norming Stage
Direct Question
Hidden agenda
Laissez Fair leadership
Referent power
Position power
Work group
Coercive power
Norms
Designated leader
Functional Roles
Communication apprehension
Extemporaneous presentation
Action items
Agenda
Meeting minutes
Motion
Reverse questions
Consensus
Conflict phase
Parliamentary procedure
Brainstorming
Majority Vote
Minority Decision
Expert Power
Disfluencies
Briefing
Information power
Reverse question
Emergent leader
Connection power
Behavioral interview
Hypothetical question
Panel interview
Primary question
Latitude of acceptance
Motivational speech
Status report
Feasibility report
Memorized presentation
Groupthink
Essays
1. Describe the 3 types of meetings.
2. What are the positive and negative reasons for using teleconferences and
videoconferences?
3. Give at least 3 reasons when a meeting is not justified.
4. Describe the components of a meeting agenda.
5. What are the things you need to do before conducting a meeting?
6. Describe the steps when conducting a meeting.
7. Describe the process to making a motion and taking a vote on a motion.
8. Describe the ways to balance the participation during a meeting.
9. What do you following a meeting?
10. Describe the Aubrey Fishers 4 stages in group problem solving.
11. Describe the different decision-making methods.
12. What is the difference between a group and a team?
13. What is the advantage of a team working on a project versus as an individual?
14. Describe how the size of the group makes a difference in getting the project completed.
15. Describe at least 3 characteristics of a work group.
16. What is the benefit of having a virtual team work on a project?
17. Describe the 3 different approaches to leadership styles.
18. What are the visual elements you need to consider when delivering a presentation?
19. When is it best to allow questions to be asked during your presentation and how do you
control this section of your presentation?
20. Explain the different types of employment interviews.
21. Describe the types of interview questions.
22. Provide examples of questions you cannot legally ask during an employment interview.
23. Describe the steps in an employment interview process from the time you see a job
announcement to the end of the interview.
24. Describe career research interview process.

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