HLT308V Grand Canyon Week 5 Risk Management Programs Presentation HI!!!
Under you will find the instructions for my assignment this week. It will be 5 slides with readers notes, and 2 reference only. The 2 points i will be turning it will be #3 Rationale and #4Supportive Data.
You did my paper for week 3 but I will attach it for your review.
If you have any questions pls do not hesitate to contact me.
Thanks
Building upon the outline created for the Topic 3 assignment (Educational Program on Risk Management Part One: Outline of Topic), you will develop a 5 slide PowerPoint presentation to expand in further detail upon the risk management element you chose in Topic 3.
To successfully complete this assignment, include the following sections as per your outline from Topic 2. Include any additional sections you identified in your outline, as well:
Introduction
Objectives
Rationale
Supportive Data
Implementation Strategies
Evaluation Strategies
Challenges and Opportunities
(Note: You are required to incorporate all instructor feedback from the CLC: Educational Program on Risk Management Part One – Outline of Topic assignment from Topic 2 into this presentation in order to be eligible for full points.)
A minimum of 2 citations from the literature and/or appropriate websites are required to support your statements. Running head: RISK MANAGEMENT PROGRAM ANALYSIS PART TWO
Risk Management Program Analysis Part Two
Wendy Fernandez
Grand Canyon University
HLT-308V
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RISK MANAGEMENT PROGRAM ANALYSIS PART TWO
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Risk Management Program Analysis Part Two
Risk management programs are an important part of broader programs that are run by
healthcare organizations. The essence of the very existence of healthcare organization is to
ensure safety and health of communities is maintained, however, without a sound
organizational healthcare risk management program this purpose can as well be defeated. This
summary aims to explain elements of a sound healthcare risk management program that can be
implemented by a community healthcare facility to ensure the safety of patients, healthcare
givers, and health facility resources.
Like the Children Medical Services Risk Management Program, a sound healthcare risk
management program should be inclusive in its approach to risk management. It should not
only be a responsibility of healthcare providers to ensure safety in these facilities but rather be
a responsibility of everyone. In the Children Medical Services Risk Management Program, for
example, both the children, parents and healthcare providers have a responsibility of
maintaining safety and this responsibility is communicated to them (Florida Heath, 2016). This
creates a learning environment in which the focus is not to punish those who are responsible
for an incident, but instead the focus is to enable these stakeholders to share and learn from the
incidence. Such a program should, however, balance between the need to focus on learning on
one side, and ensuring that those who violate safety rules and ethics are held responsible as
well. A balance between these two extremes, if established, can make the healthcare risk
management programs even more effective.
A sound healthcare risk management program should also focus on continuous
education of staff (Singh & Ghatala, 2012). The new staff members who join the healthcare
facility need to be taken through a mandatory training session at the beginning of their contract
so that they can be equipped with skills on risk management, and be made aware of the
RISK MANAGEMENT PROGRAM ANALYSIS PART TWO
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activities that are fundamental to safety in the facility. This training empowers new staff with
skills to promote safety, and also makes them aware of their roles in the implementation of
existing healthcare management program (Singh & Ghatala, 2012).
In the Children Medical Services Risk Management Program, for example, new staff
undergo mandatory training at the beginning of this contract and this makes them
knowledgeable of existing risk management programs thus improving risk management in the
healthcare facilities (Florida Health, 2016). Continuous training of existing employees enables
them to learn about new innovative safety methods and allow them to share the challenges in
implementing the existing program, which is a useful exercise for improving existing
healthcare risk management program.
Proper incident reporting is also at the core of a sound healthcare risk management
program (Singh & Ghatala, 2012). When an incident is reported correctly and timely, it is
possible for other stakeholders (healthcare workers and patients) to mitigate risk and learn from
it as well. The supportive environment in which no one is judged or punished for being involved
in risk makes it possible for health workers to accurately report incidences they are involved in
for the purposes of learning and improving the program. In addition to the supportive
environment, the healthcare providers should be trained on how to generate standard, accurate,
timely and useful incident reports.
Creating value for healthcare givers and patients is another aspect of a good healthcare
risk management program (Carrol, 2014). By creating value for these actors, the stakeholders
will always strive to protect the value and prevent risks that may lead to a deterioration of value
or a costly litigation processes. For example, creating value for patients’ information assets
makes caregivers to prioritize the protection of patients’ privacy and information so that they
can avoid the risk that may harm the patients or make the facility face a lawsuit (Carrol, 2014).
RISK MANAGEMENT PROGRAM ANALYSIS PART TWO
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Orienting the values of the healthcare organization towards the safety of patients, workers and
facility assets can also be part of the healthcare risk management program. For example, if
safety is one of the core values of a healthcare organization, it will have budgetary allocation
for research and innovation with the aim of creating and sustaining safety in the healthcare
facility. Value is thus an important element of a health care risk management program both
when patients, information assets and healthcare workers are valued, and also when safety is
inculcated in the organizational culture.
Joint Commission’s Role
The joint commission receives and evaluates reports from healthcare facilities to
ascertain that the organization’s quality management processes still comply with set national
safety standards (Jost, 1983). These reports are submitted by health workers and their
supervisors, and they bear information relating to the safety processes in place and incidences
that occur in the organisations. While the joint commission plays an important role in ensuring
quality management processes are in place, its over-reliance on reports from the facilities may
make it difficult for it to arrive at an accurate conclusion. For example, in cases where an
organization has no sound quality management processes but publishes falsehood about the
existence of such processes, the joint commission will still accredit that health organization
despite it not having requisite quality management processes.
Jost (1983) however remains optimistic by insisting that even with the knowledge that
the joint commission can withdraw the license given to health facilities for their operation, they
will automatically strive to ensure sound risk management program and quality management
process are in place. This is however not necessarily true in all cases, as some organizations
will devise tactics of not complying with national standards, and still remain accredited. Jost
(1983) also noted that the joint commission looks at other elements such as the role on non-
RISK MANAGEMENT PROGRAM ANALYSIS PART TWO
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physician to effectively evaluate processes in healthcare organizations. Limiting the roles of
non-physicians’ role in the healthcare programs is a strategy for reducing risks in these
organizations (Jost, 2014). Therefore, the commission is effective in evaluating healthcare
organizations, however, it can improve its approach for better results.
The Role Played by Administrative Personnel
Administrative personnel at different levels participate in the formulation,
implementation and providing feedback on employer-employee organization risk management
policies. At the lowest level, for example, administrative personnel ensure compliance with
existing risk management policies by protecting employee information that is in their custody.
These low-level administrative personnel (and the middle-level administrative personnel as
well) can then give feedback for improvement of employer-employee risk management policies
they find inoperable.
The top-level administrative personnel, on the other hand, are responsible for the
formulation and reformulation of policy based on needs that emerge from practice. They are
also responsible for ensuring that these policies are adhered to. To ensure sustenance of the
employer-employee policy, administrative personnel engage middle and lower level
administrative personnel in training so as to enable them to understand the justification of the
policies and how best to implement them (Carrol, 2014). In a good system, all the different
levels of administrative personnel can be involved in policy review as all are responsible for
sustenance if the policies created.
RISK MANAGEMENT PROGRAM ANALYSIS PART TWO
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The Relationship Between Risk Management Programs and Compliance with Ethical
Standards
Ethical standards inform the design of risk management programs (Carrol, 2014; Jost,
1983). A risk management program tries to ensure the safety of employees, patients and
information assets, which is also the goal of ethical standards. When looked at from this
perspective, it can be argued that both ethical standards and risk management programs are
designed to achieve similar goals. For this reason, when risk management programs are being
designed for healthcare organizations, they are made to comply with and /or support existing
standards of ethical practice. This way, ethical standards can also form a basis for evaluating
the effectiveness of risk management programs (Carrol, 2014).
RISK MANAGEMENT PROGRAM ANALYSIS PART TWO
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References
Carroll, R. L. (2014). Enterprise Risk Management: A Framework for Success. American
Society for Healthcare Risk Management, 1-20.
Florida Health. (2016). Children Medical Services Risk Management
Jost, T. S. (1983). The Joint Commission on Accreditation of Hospitals: Private Regulation of
Health Care and the Public Interest. Boston College Law Review, 24(4), 836-926.
Singh, B., & Ghatala, M. H. (2012). Risk Management in Hospitals. International Journal of
Innovation, Management and Technology, 3(4), 417-421
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