Middle East College ?Consumer Protection Law in Sultanate of Oman Research Paper Analyse the following case in the light of the tasks given at the end.
In December 2019, Salim purchased a tablet with 12 months extended warranty for 450 OMR. In May 2020, the tablet could not be charged and switched on. Salim thus brought the tablet to the service center and paid 120 OMR for a new battery as the battery was not covered under warranty. The issue reoccurred another three times, with the tablet heating up and the battery draining quickly. However, the staff from the service center claimed that the tablet was fully functioning and only offered Salim an additional three months warranty. Till date, the battery for the tablet remains defective. Salim was very disturbed and felt cheated by the company. He wrote a letter to the company regarding his problem but no satisfactory reply he received from the company. Now he wants to report his case to consumer law authorities and looking for justice.
Tasks:
1. Introduction: Analyse the importance of consumer law in the light of the case given.
2. Discussion:
• Critically analyse the case with reference to the consumer protection law in Sultanate of Oman.
• Analyse the rights of Salim as a consumer according to consumer protection law in Sultanate of Oman.
• Legal measures available to Salim according to consumer protection law in Sultanate of Oman
3. Conclusion: Provide conclusion of the case based on your understanding of consumer law.
Report Structure:
Introduction:
-A brief summary of the case.
-A statement of the objective of the task.
-Analysis of the importance of consumer law in the light of the case given.
Discussion
-Critically analysis of the case with reference to the consumer protection law in Oman.
-Analysis of the rights of Salim as a consumer according to consumer protection law in Oman.
-Explanation on the legal measures to Salim according to consumer protection law in Oman.
Conclusion
-Conclusion of the case based on your understanding of consumer law.
*** Words count = 2900 words.
*** In-Text Citations and References using Harvard style.
*** I’ve uploaded PPT’s inside compressed file named “Materials”.
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