Waldorf University Flexible and Reliable IT Systems Paper read the attached instructions and write minimum 2000 words. the company is colgate
make sure to follow each step carefully and don’t plagiarise!
APA format with references and in text citations!
Section 1 – Demonstrate an understanding of the different ways IT systems store and process data, and critically evaluate the choices that have been made by Colgate Palmolive to make recommendations.
Section 2 Provide justified recommendations for improving IT systems in the support of value-added change in Colgate Palmolive (an organisational) context.
Section 3 – Critique recommended practical solutions for the effective monitoring and evaluation of IT systems with potential consequences of their implementation.
pls write about the concept along with the company which s given .(colgate)
dont miss introduction and conclusion
Kindly answer Criteria pass and merit College of Banking and Financial Studies
Assignment Brief BTEC
Higher National Diploma in Business (Level 5)
Student Name /ID Number
Unit Number and Title
33 – Business Information Technology Systems
Academic Year
Spring 2019-2020
Unit Assessor
Ms. Runita Marwah
I. V. Name
Mr Vaheed
Assignment Title
Flexible and Reliable IT Systems
Issue Date
13th April 2020
Formative Submission Date
13th May 2020
Summative Submission Date
One working week from the date of formative feedback
Submission Format:
1. The submission is in the form of an individual written report. This should be
written in a concise, formal business style using single spacing and font size
12.
2. You are required to make use of headings, paragraphs and subsections as
appropriate, and all work must be supported with research and referenced
using the Harvard referencing system.
3. Please provide a bibliography using Harvard referencing system if you
referred any sources for theoretical parts or questions.
4. The document must be submitted to turnitin in word document.
5. The total word count (excluding bibliography) of the report should be around
2,500 words, but you will not be penalised for exceeding the word limit.
6. The file must be saved in the format: student ID-BITS-Formative-A2, for
formative submission and student ID-BITS-Summative-A2, for summative
assignment.
7. In case of extenuating situations, the relevant college policies apply
Unit Learning Outcomes:
LO2 Analyse flexible and reliable IT systems that respond to organisational
requirements.
LO3 Evaluate IT systems that support value-added change within organisations.
Source: Customised by CBFS@PSD@HND based on Pearson BTEC format: Annexure 5
1
LO4 Recommend practical IT systems solutions to given organisational scenarios.
Assignment Brief and Guidance:
Background
Colgate-Palmolive Company is the second largest consumer products company in
the world whose products are marketed in over 200 countries and territories. The
company had 34,500 employees worldwide and $15.544 billion in annual revenue
in 2018. Colgate has been keeping people smiling and clean around the world, with
more than three- quarters of its sales in recent years coming from outside the
United States. Colgates brands in oral products, soap, and pet food, are global
names, including Colgate, Palmolive, Mennen, Softsoap, Irish Spring, Protex,
Sorriso, Kolynos, Elmex, Tom’s of Maine, Ajax, Axion, Fabuloso, Soupline, and
Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet.
Global operations through ERP systems
The secret to continued growth and stability for the past two decades has been
Colgates ability to move its brands offshore to Latin America, Europe and Asia. In
the past, Colgate divided the world into geographic regions: Latin American,
Europe, Asia, and North America. Each region had its own information systems. As
long as the regions did not need to share resources or information this patchwork
system worked, more or less. This all changed as global operations became more
integrated and senior management needed to oversee and coordinate these
operations more closely. Colgate had been a global SAP user since the early 1990s,
but it was running five separate ERP systems to serve its different geographic
regions.
Data Management
Over a period of time, disparities in the data developed between different
geographic regions and between the data used at the corporate level and the data
used by an individual region or business unit. The data were constantly changing.
For example, every time a sales report was run, it showed different numbers for
orders and shipments. Colgate wanted more usable data to drive business decisions
and all of its managers and business units worldwide to use the same version of
the data. Colgate chose to solve this problem by creating a single global data
repository using SAP NetWeaver Business Warehouse, SAPs analytical, reporting
and data warehousing solution. Colgates regional ERP systems feed their data to
the warehouse, where the data are standardized and formatted for enterprise-wide
reporting and analysis. This eliminates differences in data across the enterprise.
Source: Customised by CBFS@PSD@HND based on Pearson BTEC format: Annexure 5
2
Executive Dashboards and Business Intelligence
One of the outputs of the warehouse for senior managers is a daily HTML table
showing a series of financial and operational metrics for the day compared to the
previous month and quarter. The data the executives see is exactly the same as
what their peers in all Colgate regions and business units see. However, the data
were not being used by enough employees in their decision making to have an
impact on business benefits. Colgates power users had no trouble using the
reporting and analytical tools provided by the warehouse, and they were satisfied
with the matrix reports from the system. Colgates senior managers and other
casual users, on the other hand, did not feel comfortable running ad hoc reports or
drilling down into the layers of data to answer questions the data brought to light.
They did not have much time to spend developing reports, and the standard reports
produced for them by the warehouse lacked navigation and drill down capabilities.
Tables had no colour coding so users could only interpret the data by scrutinizing
the numbers on the table. Eventually Colgates senior managers and other casual
users began requesting deeper access to the warehouse data in a more timely and
user-friendly format. They wanted reports that were easier to run and where the
data could be interpreted faster. Senior management requested customizable, realtime dashboards that could be more easily used to drive performance
improvement.
Colgates information systems specialists then implemented SAP NetWeaver BW
Accelerator to speed up data loads and improve user perception and adoption and
SAP BusinessObjects Web Intelligence to build customized reports. SAP
BusinessObjects Web Intelligence provides a powerful, intuitive interface that
enables business analysts and nontechnical business professionals to ask
spontaneous questions about their data. Casual business users can use simple
drag-and-drop techniques to access data sources and create interactive reports
that drill, slice and format information based on their needs. Tools for cutting edge
visualization allow end users to view two- and three-dimensional charts and hone
in on specific areas of focus. Colgate started using SAPs BusinessObjects tools to
build user-friendly dashboards, and quickly created dashboard prototypes for
management to review. Once management approved the dashboard design, the
dashboards were populated with production data. Now Colgates senior managers
are running the dashboards to monitor the business from a high level.
For Colgate, better reporting tools that can support different kinds of users have
greatly expanded the use of business intelligence throughout the company. People
who are accustomed to seeing reports stuffed with numbers are finding that they
can use the information presented in dashboards to make faster decisions.
Executives who formerly relied on other people to obtain their custom reports and
data are able to access the information on their own. They can see real data from
Source: Customised by CBFS@PSD@HND based on Pearson BTEC format: Annexure 5
3
the system much more easily and quickly.
Required:
As a systems trainee, in order to provide competitive IT solutions to the designated
organisation, you need to study the above-mentioned systems at Colgate
Palmolive, and present a report that must investigate theoretical and applied best
practices in order to analyse the work done on technical front at the company. The
report must include the following sections:
Section 1 – Demonstrate an understanding of the different ways IT systems store
and process data, and critically evaluate the choices that have been made by
Colgate Palmolive to make recommendations.
Section 2 Provide justified recommendations for improving IT systems in the
support of value-added change in Colgate Palmolive (an organisational) context.
Section 3 – Critique recommended practical solutions for the effective monitoring
and evaluation of IT systems with potential consequences of their implementation.
Supporting and validating your suggestion, arguments and critique with substantial
academic and industrial research is imperative to produce a quality report. The
sources have to be integrated in-text and referred in a detailed bibliography using
Harvard referencing system.
Source: Laudon, K.C. and Laudon, J.P. (2017) Management Information Systems Managing the
Digital Firm. Essex, England: Pearson Education Limited.
Source: Customised by CBFS@PSD@HND based on Pearson BTEC format: Annexure 5
4
Learning Outcomes and Assessment Criteria
Learning Outcome
Pass
Merit
Distinction
LO2 Analyse
flexible
and reliable IT
systems that
respond
to organisational
requirements.
P3 Analyse the
different ways IT
systems store and
process data for
knowledge
management,
customer
relationship
management, data
management and
communication
management.
M2 Critically
analyse
the different ways
IT
systems store and
process data,
providing specific
organisational
examples.
LO3 Evaluate IT
systems that
support
value-added
change
within
organisations.
P4 Evaluate how IT
systems can be
used
to support
value-added
change
for improving
business
operations,
performance and
sustainability.
P5 Recommend
practical IT
solutions
for organisational
scenarios that
cover a range of
common
business problems
experienced in the
workplace
M3 Critically
evaluate
the advantages
and
disadvantages of
specific IT systems
which support
value-added
change in an
organisational
context.
M4 Evaluate how
IT
systems support
practical solutions
to
add future value to
specific business
problems.
D2 Demonstrate
an
understanding of
the
different ways IT
systems store and
process data and
critically evaluate
the choices that
have been made in
a
specific
organisational
example to make
recommendations
D3 Provide
justified
recommendations
for improving IT
systems in the
support of valueadded change
in an
organisational
context.
LO4 Recommend
practical IT
systems
solutions to given
organisational
scenarios.
D4 Critique
recommended
practical solutions
for the effective
monitoring and
evaluation of IT
systems, with
potential
consequences of
their
implementation.
Students – PLEASE READ THIS PAGE CAREFULLY TO ENSURE YOU COVER WHAT
IS REQUIRED TO SATISFY THE GRADE
Source: Customised by CBFS@PSD@HND based on Pearson BTEC format: Annexure 5
5
LEARNER ASSESSMENT SUBMISSION AND DECLARATION
When submitting evidence for assessment, each learner must sign a declaration
confirming that the work is their own.
Please list the evidence submitted for each task. Indicate the page numbers
where the evidence can be found or describe the nature of the evidence (e.g.
video, illustration).
Task ref.
LO 2
Evidence submitted
LO 3
LO 4
Additional comments to the Assessor:
Learner declaration
I certify that the work submitted for this assignment is my own. I have
clearly referenced any sources used in the work. I understand that false
declaration is a form of malpractice.
Learner signature:
Source: Customised by CBFS@PSD@HND based on Pearson BTEC format: Annexure 5
Date:
6
ASSESSMENT RECORD SHEET FORMATIVE FEEDBACK
Programme
BTEC HND BUSINESS LEVEL 5
Student name
Assignment title
Flexible and Reliable IT Systems
33 – Business Information Technology
Systems
Assessor name
Ms. Runita Marwah
Targeted learning
aims/assessment criteria
LO-2, 3, 4
Unit no. & title
First Submission
Deadline
Targeted
criteria
Date submitted
Criteria
achieved
Assessment comments
P3
P4
P5
M2
M3
M4
D2
D3
D4
General comments
Assessor
declaration
Assessor signature
I certify that the evidence submitted for this assignment is the learners own. The learner
has clearly referenced any sources used in the work. I understand that false declaration
is a form of malpractice.
Date
Date of feedback to
learner
Resubmission
authorisation
by Lead Internal Verifier*
Date
* All resubmissions must be authorised by the Lead Internal Verifier. Only one resubmission is possible per assignment, providing:
?
The learner has met initial deadlines set in the assignment, or has met an agreed deadline extension.
?
The tutor considers that the learner will be able to provide improved evidence without further guidance.
? Evidence submitted for assessment has been authenticated and accompanied by a signed and dated declaration of authenticity by the learner.
**Any resubmission evidence must be submitted within 15 working days of receipt of results of assessment.
Source: Customised by CBFS@PSD@HND based on Pearson BTEC format: Annexure 5
7
ASSESSMENT RECORD SHEET – RESUBMISSION SUMMATIVE FEEDBACK
Deadline
Targeted
criteria
Date submitted
Criteria
achieved
Assessment comments
P3
P4
P5
M2
M3
M4
D2
D3
D4
General comments
Learner
Declaration
Learner signature
Assessor
declaration
Assessor signature
I certify that the evidence submitted for this assignment is my own. I have clearly referenced
any sources used in the work. I understand that false declaration is a form of malpractice.
Date
I certify that the evidence submitted for this assignment is the learners own. The learner has
clearly referenced any sources used in the work. I understand that false declaration is a form
of malpractice.
Date
Date of feedback to
learner
Source: Customised by CBFS@PSD@HND based on Pearson BTEC format: Annexure 5
8
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