Agency of Choice: Multi-Agency Alliance for Children (MAAC) | Quick Homework Help

Can you help me understand this Sociology question?

Using the web, locate an agency or other service provider in your area that provides case management services. (Example agencies and service providers: area agencies on aging, departments of family/social services, long-term care providers, veterans’ services, agencies that serve persons with disabilities, school counseling or special education departments.) Read about that agency and answer the following questions:

2 paragraphs in length, Agency of Choice: Multi-Agency Alliance for Children (MAAC)

1. Based upon the information provided by the website, what conclusions can you draw about how the agency uses the three phases of case management?
2. Based upon information provided by the website, what do you observe about how the agency uses the principles and goals of case management?
3. If you had the opportunity to talk with the staff at this agency, what questions would you ask them about their case management process?