Planning Function of Management
nstructions: After reading the following article and please address the questions listed below.
Article: Helfert, M. (2009). Challenges of business processes management in healthcare. Business Process Management Journal, 15(6), 937-952.
1. Provide a brief summary of the article.
2. Describe the planning function of management.
3. Discuss the planning aspects of this scenario. (Be sure to cite examples from the article.)
4. Identify what was done correctly and where changes could have been made.
5. Discuss the outcome of the implementation and what part planning had in its success or failure.
Please be sure to properly cite all references in-text and apply critical thinking skill to your answers. Include a cover sheet, reference page, and subtitles for each
question. Use APA format, Times Roman, 12 Font, and provide at least 3-5 references.
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