Assigned Personnel Professional Resume Assignment Prepare a professional, simple resume for assigned personnel. Regina A. Souders Wells 218 Harris Creek Lo

Assigned Personnel Professional Resume Assignment Prepare a professional, simple resume for assigned personnel. Regina A. Souders Wells
218 Harris Creek Loop Road
Jacksonville, N.C. 28540
910-459-1801 (Cell)
ginasmailnc@gmail.com
A versatile and skilled professional with leadership qualities and excellent hands-on experience in
developing and improving operations. An assertive leader with outstanding interpersonal,
communications, negotiation and people management skills. Strong planner and problem solver who
readily adapts to change, works independently, and exceeds expectations. Able to juggle multiple
priorities and meet tight deadlines without compromising quality.
BS in Organizational Leadership May 2019
Minor in Accounting May 2019
N.C. Accident and Health or Sickness License
N.C. CDL Class B S and P Endorsement
Aug 2004-Feb 2011 Onslow County Schools/Bus Driver
Safety and timely transport students to and from and various activities
Compile reports associated with such activities (mileage, fuel consumption, etc.)
Pre and post trip inspection of the bus
Quarterly safety meetings
Aug 2005-Sept 2014 American Coach Lines/Horizon Coach Lines/Motor Coach Operator
Plan routes countrywide
Safety and timely transport up to 55 passengers to various destinations while driving a Motor
Coach
Load and unload luggage and other customer service-related work.
Oversee safe loading and unloading of passengers
Quarterly safety meetings
Reports associated with such activities, such as pre and post trip checklist
Daily mileage reports
Daily Drivers Hours of Service log completed throughout the trip
Oct 2007-Nov 2017 MV Transportation/Operator/Administrative Assistant/Manager
Oct 2007-Sept 2011 Operator
Safely and timely transport passengers on a set City route
Pre and post trip bus
Reports associated with such activities (Route manifest, passenger count, mileage, etc.)
Sept 2011-Sept 2014 Administrative Assistant
Log payroll
Schedule drivers
Drug and Alcohol Awareness/Impairment check of drivers
Sought out preventive safety measures through classroom training and carried out all safety
rules and regulations
Change money vaults daily
Compile daily, weekly and monthly reports (passenger counts, mileage, time performance, etc.)
Prepare and present monthly safety meetings
Drive routes when needed
Performed road checks
Monthly meetings with clients in support of General Manager
Various training throughout the year
Compile employee documents
Train new and seasoned employees (classroom and on the road)
Sept 2014-Nov 2017 General Manager
Supervised 25 employees, including 1 Administrative Assistant and 3 Dispatchers
Compile daily, weekly and monthly invoices and reports (passenger counts, mileage, time
performance, etc.)
Monthly meetings with clients
Semi-annual meeting with Corporate and client
Various training throughout the year
Compile and maintain employee records
Train new and seasoned employees (classroom and on the road)
Order and receive equipment as needed
Teach the general public how to use transit system, including students with special needs
Outreach into the general public in support of the transit system
Jan 2018-Apr 2018 Scotchman Stores/Assistant Manager
Assist manager in various tasks
Operate cash register
Count cash
Deposit cash
Supervise peers and cashiers
Loss prevention
General customer service
April 2018-Current Independent Contractor/Call Center Customer Service
April 2018-July 2018 Arise, Inc. Home-based Call Center
Assisted cruise line customers with various needs (changing rooms, adding/removing
passengers, adding/removing various charges, adding/removing/describing various excursions,
etc.)
May 2018-Current Liveops, Inc. Home-based Call Center
File automobile accident claims
Answer questions about car insurance policies
Provide general customer service
Provide product support for tax software
Provide limited tax advice
Provide tech assistance
Skills
Microsoft Office applications (Intermediate Level)
Excellent written and oral communication skills
Excellent office skills (filing, phone calls, scheduling, fax, printer, etc.)
Good driving record
Organized
Good time management
Prepared
Personal Attributes
Leadership
Public Speaker
Teacher
Personable
Willing to learn (In house training, licensures, college courses, out of town training/shadowing,
etc.)

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