BADM 633 University of the Cumberlands Six Sigma Discussion Task-1
Reflect on the assigned readings for Week and then type a 5 page paper regarding what you thought was the most important concept(s), method(s), term(s), and/or any other thing that you felt was worthy of your understanding. Define and describe what you thought was worthy of your understanding in half a page, and then explain why you felt it was important, how you will use it, and/or how important it is in project planning.
Task-2- Problem set (write 5 pages)
Discuss the following points regarding Six Sigma concept:
Discuss personal experience in regard to quality improvement programs and how they are project like in application such as DMAIC.
If you have no experience, you should gain some from friends or work colleagues or—as a last resort—news articles.
If news reports are used, references and in-text citations must be provided.
What has led to the more comprehensive strategic view about total quality management?
What impact did the quality improvement program have on the company or organization? Please provide specific examples demonstrating the impact.
Why do some quality initiatives fail? Scope Planning
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Project Management
Chapter 9: Scope Planning
Scope Planning
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•
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Defining the scope
Project requirements
Scope Inputs
Requirements traceability matrix
Work Breakdown Structure (WBS)
Scope statement
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Project Management
Chapter 9: Scope Planning
Project Scope
• One of the main activities in the Project Planning
phase is determining and documenting the project
scope.
• Project scope is the definition of all the work needed to
successfully meet the project objectives.
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Project Management
Chapter 9: Scope Planning
Deliverables
• Must be described in a sufficiently low level of details
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Project Management
Chapter 9: Scope Planning
Scope
• Be as specific as you can
• Where possible, the scope statements should include
how the results will be measured so you and your
sponsor will know with certainty whether that part of the
scope has been achieved
• Requirements should tie to things like the
organization’s strategic plan and business objectives
• Mention things that are explicitly NOT included: is this
limited to certain locations? If in an international
context, is it in only one language?
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Project Management
Chapter 9: Scope Planning
Scope
Not measurable
Measurable
A new registration system
With the new system, students will be
able to register for classes using a browser
or a smartphone.
The system will be fast
Response time will be under 1 second
The system will support the required
volumes
75 students must be able to add an
average of 3 classes each 15-minute
period.
Happy users
User satisfaction will be measured by a
standardized set of questions and will
measure 5 or higher on a 7-point scale.
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Project Management
Chapter 9: Scope Planning
Types of requirements
• Functional
• Non-functional
• Performance
• Development
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•
•
•
Technical
Business
User
Regulatory
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Project Management
Chapter 9: Scope Planning
Software requirements
fundamentals
• Unique challenges
• Must be verifiable
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Project Management
Chapter 9: Scope Planning
Measuring requirements
• Each type of requirement may require a different type
of measure:
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Project Management
Chapter 9: Scope Planning
Scope inputs-techniques
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Interviews
Focus groups
Facilitated groups– JAD, QFD
Group creativity techniques such as brainstorming
Prototyping
Observation
• Questionnaires and surveys
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Project Management
Chapter 9: Scope Planning
Scope Inputs-sources
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Project sponsor
Management
Strategic Plan
Users
Customers
Competitors
• Suppliers
• Regulations
• and others
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Project Management
Chapter 9: Scope Planning
Requirements Traceability
Matrix
• Links requirements to their origin
• Traces them throughout the project process
• May link requirements to:
• business needs, opportunities, goals, and objectives;
• project objectives;
• project scope/WBS deliverables;
• product design;
• product development;
• test strategy and test scenarios;
• or may link
• High-level requirements to more detailed requirements.
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Project Management
Chapter 9: Scope Planning
Simplified Requirement
Traceability Matrix
Code
Description
Source
Priority
Status
5
User interface must
comply to company
standard
Corporate IT
standards
manual
1
In-progress
5-1
Help text uses
corporate fonts
Corporate style 2
manual
8-6
Include the users in the Project Charter, 1
testing
item 7
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complete
Project Management
Chapter 9: Scope Planning
Requirements Traceability
Matrix fields
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Unique identifier
Requirement statement
Source
Design specification reference
Test specification
Test case numbers
• Remarks
• … and more depending on the particular situation
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Project Management
Chapter 9: Scope Planning
WBS Creation
• List all the project outputs (deliverables and other
direct results);
• Identify of all the activities required to deliver the
outputs.
• Subdivide the activities into sub-activities and tasks.
• Identify the deliverable and milestone(s) of each task
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Project Management
Chapter 9: Scope Planning
Creating the WBS
• A list of all activities required to create all the
deliverables in the scope.
• Activities may be broken down into smaller tasks, in a
hierarchical pattern
• Do not focus on sequence or dependencies at this
point
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Project Management
Chapter 9: Scope Planning
Creating the WBS
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Project Management
Chapter 9: Scope Planning
Creating the WBS
• Follow a numbering plan
• Can also be shown in outline format
• May be very complex for a large project
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Project Management
Chapter 9: Scope Planning
WBS Creation
Remember the 100% Rule:
The combination of the boxes on each level represent
100% of the parent box.
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Project Management
Chapter 9: Scope Planning
WBS Creation
• At the lowest level, the WBS consists of Work
Packages
• It is important that each work package is clearly
defined and can be easily assigned
• The work package level is where time estimates, cost
estimates and resource estimates are determined.
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Project Management
Chapter 9: Scope Planning
Scope Statement
• Purpose:
• Project deliverables
• Major objectives
• Measurable success criteria
• Create and use a template suitable to your
organization
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Project Management
Chapter 9: Scope Planning
Scope Statement Typical
Contents
• Project Name
• Project charter
• Owner, sponsor, project manager, stakeholders
• Problem statement
• Project Goals and Objectives
• Project Requirements
• Project Deliverables
• Exclusions
• Milestones
• Cost estimates
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Project Management
Chapter 9: Scope Planning
Summary
• Scope planning is an essential activity during the
planning phase of the project
• Provide relevant details and measurable deliverables
in your scope
• Use a Requirement Traceability Matrix to relate the
deliverables to their sources and keep track of status
• Create a WBS as a hierarchy
• Remember the 100% rule
. . . continued on next slide
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Project Management
Chapter 9: Scope Planning
Summary (continued)
• The scope statement includes
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Project Name
Project charter
Owner, sponsor, project manager, stakeholders
Problem statement
Project Goals and Objectives
Project Requirements
Project Deliverables
Exclusions
Milestones
Cost estimates
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Project Management
Chapter 9: Scope Planning
Questions?
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Chapter 9: Scope Planning
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