Familiarize yourself with the ethics framework and deliberation process on ethical decision-making on Santa Clara University’s website. Review the case below.
Decide upon a course of action you feel confident you can provide substantive analysis and rationale. Then, write two memos:
The first memo should be brief and written to your instructor. In it you must create an audience profile for both your primary and secondary audiences. Whom do you believe should make the decisions for your case (who are they, what are their roles, and why them specifically?)? Also consider those whom may have occasion to read your document but are not included in the addressee line. For example, are there possible litigious issues here? Might attorneys or government agencies have cause to review your memo? What about corporate executives or HR managers? Prospective employers or clients
Then write a second memo with your recommendation(s) addressed to the principal individual(s) whom you believe will make the final decision regarding your business situation. This memo should be 2 pages in length and in addition to answering the questions listed at the end of your case, it must include the following in its discussion:
Clearly define the objectives of your message
Relevant facts (briefly)
Primary stakeholders (who are they and why?)
Possible alternatives & the ethics concerned with those alternatives (Explore the ethical implications of your message; how will those implications affect what you write and how you write the memo? recall your audience and the implications of your message)
What actions should be taken & why?
Case Study:
Sarah was recently promoted to a managerial position at her industrial engineering company. With her new position, she is now responsible for overseeing the company’s production factory, meaning approximately 50 factory workers now report to her. Although Sarah previously worked as an engineer and does not have any experience running a factory, she is excited to begin her new position.
At the end of her first day, Sarah is confused to see her factory workers continuing to work well past the end of their 8-hour shift. She then goes to the factory supervisor (who reports to her) to express concern because the factory does not have the budget to pay so many workers overtime. The supervisor smiles at Sarah and explains that the factory meets production goals by making the factory workers work off the clock. The workers are well aware of this expectation and went along with it in order to keep their jobs. Sarah is shocked to learn this illegal practice had become part of the company culture, but the supervisor explains that the company’s CEO (who is Sarah’s boss) is well aware of this expectation.
What should Sarah do?
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